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Refunds & Exchanges


PLEASE NOTE: 

We offer easy returns/exchanges for Domestic (US) orders; Please contact us at hello@dreamsofcuteness.com for a prepaid shipping label. We will deduct $7 shipping cost from your refund total once we receive your return. 

INTERNATIONAL orders are exchange only. 

Return/Refund Policy

Returns are issued within 14 days of delivery date.  We will gladly refund unused products with original packing/tags attached.  If you would like to schedule a return, please email us at hello@dreamsofcuteness.com within 14 days of customer receipt date.  Once the items have been received and inspected we will issue a refund.  Your refund will be issued in same form as the payment method. Beboxes are not eligible for return.

Items marked FINAL SALE cannot be returned or exchanged as all sales of those items are final. Regular SALE items can be exchanged, but are NOT eligible for return. 

Exchanges

We will gladly exchange unused products with original packaging within  21 days of delivery date.  If you would like to schedule an exchange, please email us at hello@dreamsofcuteness.com within 21 days of purchase date to arrange shipping. Once the items have been received and inspected then we will ship your new items to you.

We will happily replace items that are defective or damaged.  

PLEASE DO NOT SEND UNAUTHORIZED RETURNS AS WE CANNOT ACCEPT RETURNS THAT HAVE NOT BEEN AUTHORIZED

Any other issues with orders must be reported within 14 days of receipt to receive a refund, replacement or other resolution

Thank you for your purchase and for supporting our mission to give back to babies and families in need!

Dreams of Cuteness